FAQs

What are the Hospital hours?
Our hours have changed due to the COVID-19 Pandemic.  See our current hours here.

Do I need to have an appointment?
Yes, patients are seen by appointment.

What forms of payment do you accept?
Cash, Check, MasterCard, Visa. Discover. AmEx and Care Credit.

Can I make payments?
Payment is required at the time of service.

At what age can I have my pet spayed or neutered?
In general spaying or neutering is done at after 6 months of age, but a discussion with the veterinarian will determine the best time for your pet. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. 

What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10-14 days following the surgery.

Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board other pocket pets, but you will be required to bring your own cage and food for your pet.

What are your kennels like?
Our dog kennels are all enclosed outdoor runs with indoor boarding provided as needed. Each run is equipped with a heated ‘den’ space.  The cat boarders are housed in indoors away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.

If you have additional questions that aren't covered here, please feel free to give us a call at (415) 454-4414.